Find in this post 5 social media ideas for your restaurant to make the most out of its online presence.
1. Choose a good hashtag
If you don’t have one yet, you must create a hashtag for your restaurant: #MyRestaurant. In this brief word or set of words you should reflect your brand name to make it easier for users to mention you in their comments on social media. For details on how to create a good hashtag for your restaurant, take a look at this article.
2. Keep customers informed
Use social media to reach that anyone miss your best dishes. Set your location, opening hours, menu, table availability … For example, share the list of your wine or imported beers in Twitter, create an album with the best photos of your restaurant and your staff on Facebook, take a picture of your best dishes and put them on Instagram… In short, share every single piece of information with your followers so they can better enjoy the stay at your restaurant.
3. Involve customers
Invite your customers to leave their stories and experiences in your social media. With a brief comment, a picture and even a short video, the essence of your restaurant will be shared and viewed by a large number of people.
@DirtyPopLive @counterburger #nationalcheeseburgerday Let's do this! pic.twitter.com/kIc3Hc7xXV
— Wendy Svehlak (@homebabysitting) septiembre 18, 2015
4. Reuse customers’ content
Use the content generated by your customers to create viral content. Collect this content, create an animated video based on the experience at your restaurant and show it on your YouTube channel. A viral video is a good element to spread a brand image closer and funnier; it reaches the customer through humor and emotions, inviting them to share it among their friends.
5. From virtual to real
Boost your online presence using offline media:
- organize contests and raffles based on social media
- share your hashtag on physical goods: menus, tablecloths, napkins, coasters, receipt, restaurant’s card…
- display photos and videos of customers on the screens of your restaurant
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